Salesman Mark Gato was excellent. He worked his magic to get me the vehicle that I was looking for. Kudos to him. Whereas Willy, whatever his company title is .... the one that completed the paperwork was difficult to deal with. Willy refused to give me paper copies of the documents that I signed and insist on giving me a usb drive despite that I kept asking for hard copies. Normally I would have walked away but because Mark worked so hard to get me what I was looking for..... I could not do that to such an employee who is genuinely seeking the company's interest.