I recently had my Buick serviced at your dealership. I was quickly entered into the system by one of the courteous service attendants. The waiting area was comfortable. I wasn't wild about the TV show that was on the TV but I should have expected it in liberal Gainesville. It was The View, if anyone was wondering... My car was out of the service area in about 45 minutes. However, the following 30 minutes was spent waiting for my paperwork to be processed. I understand that the guy was new and I should give him a break. I am sure there is a learning curve in every job. All in all, my experience was good. Thank you!!!