Customer Testimonials

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DealerRater Jan 17, 2022

Friendly sales people, timely service and responsive to questions. Excellent experience with everyone who works there.

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DealerRater Jan 17, 2022

GM was outstanding service was good we had a great experience and would come back

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Google Jan 15, 2022

Go see Tyler and let them find you the perfect car or truck. The entire team there treat you with nothing but respect and will do their Best in every aspect.

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DealerRater Jan 14, 2022

Loved Matt, my salesperson. Very personable, helpful and knowledgeable. I would highly recommend him. All of the staff were very nice and warm.

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DealerRater Jan 5, 2022

Great place to purchase a vehicle. Who I worked with was very knowledgeable about vehicles

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Google Jan 4, 2022

Very professional staff,honest and went out of their way to get my family and myself the vehicle of our dream.

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DealerRater Jan 2, 2022

From the moment I contacted them and they did everything in their power to assure I got the best vehicle for my price range. They went over and beyond numerous times.

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DealerRater Jan 1, 2022

Kim Murscoe is great. Professional and respectful. My car has never gone to any other dealer or repair shop but Gainesville GMC

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DealerRater Dec 31, 2021

Great customer service! Attentive to our needs. Communicated well throughout the process. Awesome job. Thanks!.

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Google Dec 29, 2021

Very professional and Very courteous !!!

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DealerRater Dec 29, 2021

Matt, who assisted me in sales was awesome in assisting me with my purchase. He was very personable and appeared to know his business. I was and still am completely satisfied.

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Google Dec 23, 2021

Very satisfied with the experience

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DealerRater Dec 22, 2021

Car delivered right to my door, didn’t even have to go to the dealership! Win!

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Google Dec 22, 2021

Traded my Yukon for a Denali over the phone with Nick, he patiently answered every question, texted every photo, and provides every document on the Sunday before Christmas. Got a fair deal on my trade, and a reasonable price on the new one. Justin in finance was efficient, and straight to the point while providing a great no haggle interest rate. The whole team bent over backwards in my estimation to close the deal in hours, and even went as far to deliver our new car same day! Did I mention we are 5 hours away in Coconut Grove Fl!!!??? Thank ...

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DealerRater Dec 18, 2021

I went in feeling like the odds were already against me because I had already been turned down by one dealership but I walked out with exactly what I wanted with the payments I needed . The guys did not stop working for me until everything was solid . This was also one of the best and easiest car buying experience I've ever had .

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Facebook Dec 18, 2021

My husband and I I both recently purchased vehicles from Gainesville Buick GMC! Dennis was fantastic and truly helped us get into what we needed! Thank you, Dennis, and the whole team!

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Google Dec 15, 2021

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DealerRater Dec 6, 2021

Professional and respectful service and very responsive to questions and requests. They have an excellent team and Cortlan Watson is an excellent and friendly sales rep. We were happy with their timing when they called us with an offer for trading.

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Facebook Dec 6, 2021

I had a very good experience with Gainesville Buick GMC. I believe that you will too. I would recommend them the next time your in the market for a vehicle.

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DealerRater Dec 3, 2021

Nice place to shop for a new truck or a use truck Thay are so nice

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Facebook Nov 29, 2021

From start to finish, the buying process was seamless. The GM Sean and his team went above and beyond to exceed my expectations and delivery first class service. I could not be more happy with my purchase and my choice to go with Gaineville Buick GMC rather than a local dealership. I was referred to them through a friend to make the short drive down to Gainesville and they did not disappoint! My salesman Dennis was so easy to work with and was always available to answer any questions that I had about the vehicle and all the new tech ...

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Facebook Nov 28, 2021

Oil change done in the timely manner.

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Facebook Nov 24, 2021

tTeddy was excellent to work with.

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DealerRater Nov 23, 2021

No words I could write would be good enough for there team of employees. They respect you and will do whatever they can to help out. From sales to Manager excellent

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Google Nov 22, 2021

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Google Nov 18, 2021

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Google Nov 17, 2021

Excellent experience from start to finish!

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Google Nov 17, 2021

GMC is the place to take your vehicle for maintenance or service needs. I appreciate Ms. Kim she makes sure I am taken care of.

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Google Nov 14, 2021

Fantastic customer service and attention to my vehicle. Eric Worthington was a pleasure to work with. Each interaction was positive and he provided a level of customer service that exceeded my expectations. I would definitely recommend reaching out to him, and his service department, if you are in need of service to your vehicle. Thanks again, Eric!

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DealerRater Nov 14, 2021

Everyonewas nice very helpful got me in and out really quick and I'm very pleased with the truck so far.

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Google Nov 14, 2021

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Google Nov 13, 2021

I got a call from Justin, turns out it was a wrong number but he was a nice guy and we had a pleasant phone call, it was an interesting interaction but if it was indicative of the service you'll get there I'd highly recommend it

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Facebook Nov 13, 2021

Friendly staff, no hassle

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Google Nov 11, 2021

Kim is great to work with, she remembers me and my truck. She is helpful when I need to change appointments and she always has a dog biscuit for our doberman. It's always a nice experience. The mechanics always leave the truck clean and ready to go when I arrive to pick it up.

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Google Nov 11, 2021

Customer service was great, service was timely and informative.

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Google Nov 11, 2021

Awesome place to buy from great atmosphere.great people an willing to work with you highly recommended

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Google Nov 9, 2021

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DealerRater Nov 7, 2021

On point with being professional & courtesy. My salesman Gabriel was straight forward & all about putting me in the perfect car. And he did!!!

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Google Nov 3, 2021

In and out in no time. Great customer service was extend too me during my visit.

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DealerRater Oct 30, 2021

All I can say is WOW and I am thankful how Gainesville Buick can work with you in any situation

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Google Oct 30, 2021

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DealerRater Oct 30, 2021

Austin and Nick were extremely helpful in finding me a vehicle that fit my budget. Everyone was so friendly and Austin was a real cool Salesman not pushy at all and very informative. Nick the sales manager was laid back and nice and I enjoyed my experience. Will recommended this dealership to all my friends and family!

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Google Oct 30, 2021

The service was fine but the price was outrageous. I hope it is quality work and I do not have more any problems with my AC.

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DealerRater Oct 26, 2021

AUSTIN LEE, EXCELLENT SALES ASSOCIATE BUT YOUR FINANCE DIRECTOR WAS A BIT COSTIC. Are j

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DealerRater Oct 25, 2021

Cortland, Tim,and Willie made my buying experience easy and I'm in LOVE with my 2021 Buick Envision!!!!😍 Martha was very pleasant also 😊

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Google Oct 25, 2021

Great!

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DealerRater Oct 24, 2021

They did what seemed to be impossible they got me in a nice truck and nobody else could I really appreciate what they have done Great staff cool salesmen

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DealerRater Oct 23, 2021

Teddy was professional and showed me exactly what I was looking for. He took his time to explain everything.

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Google Oct 22, 2021

The staffs are extremely friendly and professional at what they doing

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DealerRater Oct 18, 2021

Service was excellen. Answered all of our questions promptl. Helped guid us through the paerwok.

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DealerRater Oct 17, 2021

Gainesville GMC did everything they said they were going to do I will highly recommend them

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DealerRater Oct 15, 2021

Making deal was relatively easy. Dealing with finance person was not. Way to much pressure to purchase frivolous not needed options.

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DealerRater Oct 12, 2021

Detail department sucks, take to long to do it we ended up spending 100 else where

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Google Oct 11, 2021

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DealerRater Oct 10, 2021

Excellent people to work with. Will tell everyone how good of an experience it was buying a truck there.

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Google Oct 9, 2021

Rachel Matt Kim and Eric were all great. Best service department in Gainesville!

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DealerRater Oct 7, 2021

Great dealership and fantastic people, thanks to Matt, Tim, and Justin For helping me buy my new Buick

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Google Oct 7, 2021

Extremely friendly , informative and accommodating. The Service was far better than I had ever expected. Efficient and without a doubt will be telling everyone about my experience.

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DealerRater Oct 6, 2021

They are good at what they do. Very attentive to their customers. Great job all around

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Google Oct 5, 2021

So far my experience with Gainesville Buick GMC has been great

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Google Oct 3, 2021

It was an optimal experience. Rachel was courteous and professional and the service was fast and seemingly done correctly.

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Google Oct 2, 2021

The dealership is very nice as are all the people. There are no pressure tactics and they were very patient with me.

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DealerRater Oct 1, 2021

Very helpful and insightful sales staff really a pleasure doing business with a staff like the one at this dealership

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DealerRater Sep 29, 2021

Neal Macky did a wonderful job I spoke very highly of him to my family and friend. I will be sending people his way.

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Google Sep 29, 2021

My oil change appt. was @ 8:00 & I was late due to a backup in traffic on Newberry Rd.. The staff was very helpful and understanding. Excellent service.

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Google Sep 26, 2021

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Google Sep 25, 2021

I have purchased 2 vehicles

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Google Sep 24, 2021

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DealerRater Sep 22, 2021

Y'all are amazing and Cornelius Mackey he’s the best And I had great service.

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DealerRater Sep 21, 2021

This dealership is insane in all the best ways. Traded in my car for a much better deal with lower interest rate and a lifetime warranty. Mark Cato was my sales advisor and the man worked some MAGIC. I will definitely recommending this dealership to everyone I know.

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Google Sep 21, 2021

Eric Worthington checked me in on the scheduled appointment time, took the required information needed, & in very short time had returned my vehicle ready to go. Great service, great price!

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DealerRater Sep 20, 2021

Our experience buying a car from Gainesville gmc Buick was very professional. Hunter Keen was our salesperson and was extremely knowledgeable and courteous. We would definitely buy from this dealership and this salesperson again.

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Facebook Sep 18, 2021

Best car buying experience ever. Love my new Buick

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Google Sep 16, 2021

I bought a used 2015 canyon very low miles but soon discovered the touch screen did not work but I made contact with them and they ordered the part and set up the appointment for me, not only did they fix it but also did a few things more to make the vehicle right so thanks to the sales manager and Matt hall who is over the mechanics shop I got the vehicle all fixed up and I very happy now thanks guys ?

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DealerRater Sep 13, 2021

I thought everybody was very nice I thought everyone was very professional nobody pushed anything on me they gave me time to think about what I wanted and payments and they made it happen

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Google Sep 11, 2021

The customer service is excellent

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DealerRater Sep 9, 2021

I was very well please with the service I received. The salesman was very professional and took his time and made sure I was happy with the vehicle of my choice.

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Google Sep 9, 2021

Great service and great customer service

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DealerRater Sep 9, 2021

Nick and Denise were absolutely amazing! They were extremely helpful between finding the car I wanted and helping me through the financial portion of it.

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DealerRater Sep 8, 2021

Axel was my Sales Rep and he was great. There was some bumps in the road but they worked together to make it work for me.

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DealerRater Sep 5, 2021

Dennis, my sales representative was incredible. Super patient and attentive. Walked me through the process start to finish and answered all of my questions. Great experience!

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Facebook Sep 2, 2021

quick and easy process for buying. good sales associate and didn't wast my time.

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DealerRater Sep 1, 2021

They were great and found what I was looking for. Mark took the time out to truly help me and he was very patient with me. He did find what I was looking for

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DealerRater Aug 30, 2021

I’m not very happy at the moment!!when I goy my truck I asked for a second key the sales person cortland told me ok he can work that out but I got my truck august 13,2021 and stilll have yet to get that key!!!!!!

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DealerRater Aug 28, 2021

I had a wonderful experience as usual I’ve been with Buick for some years now I very much love the service the sales representative and all of the players in the theater I’m very thankful for the accommodations and for finding me the best vehicle I’ll always be a Buick customer

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Google Aug 28, 2021

Rachel was GREAT! She really seemed concerned about keeping me informed on the progress of my car being serviced since I had to wait awhile because of GM Safety Recalls being fixed on my Yukon Denali.

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Google Aug 27, 2021

I received my vehicle faster than the expected time given to me. No issues, and friendly, helpful staff.

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DealerRater Aug 25, 2021

Very friendly and knowledgeable staff. Clean waiting area, the chairs were comfortable as well. Enjoyed the experience. Would recommend the dealership to friends and family.

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Google Aug 25, 2021

I had to exchange the car I originally purchased for various reasons and despite this the internet sales manager Justin Grey, my salesman Dennis Sergent and the Finance Manager Justin Prather listened to every concern, question, and wishes to make one happy customer. Go see them!

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Facebook Aug 25, 2021

I was admittedly a difficult customer but there wasn’t anything my salesman Dennis Sergent, and finance manager Justin Prather didn’t make happen. For various reasons I had to bring back the original vehicle I purchased and my salesman listened to everything I was concerned about and made a dream happen. My finance manager was soooo patient with all of my questions and concerns as well and went above and beyond to explain and guide me. Just a great place to get a car! The internet salesman Justin Gray directed me throughout the process and he was right…they ...

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Facebook Aug 24, 2021

salesmen and finance were polite, respectful and responsive.

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DealerRater Aug 23, 2021

My experience was quick and well explained. Matthew assisted me with the entire process and the pros and cons of trading in my car now vs later, which helped me with my decision. Over the past few days of looking at cars, he was consistent with showing/sending me cars and willing to go the extra mile to get the car I wanted. The car I chose was everything I wanted plus more. Even after the process, he was available to answer questions regarding the vehicle. Thank you Matt for making this experience as smooth as possible! Will definitely recommend.

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DealerRater Aug 18, 2021

Customer first service and attitude attributed to a very easy and fast transaction. I have purchased many vehicles and this was a great experience. From sales to finance, everyone was pleasant to work with. I will return!

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Facebook Aug 18, 2021

the service and convenient

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Facebook Aug 18, 2021

The easy transition of paper work the wait is faster than receiving mail from the P.O.

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Google Aug 18, 2021

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DealerRater Aug 17, 2021

I was very well please with the service I received. The salesman was very professional and he went above and beyond. I would definitely recommend my family and friends.

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DealerRater Aug 14, 2021

The team was fantastic from the very beginning. From the internet communication, to detail discussions, to setting up the expectations, to the final on site sale, the process was smooth and never gave you the feeling of being pressured into the sale. Anne, Sully, and Matt all did a fantastic job and would highly recommend them and the dealership to anyone looking for a car.

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DealerRater Aug 10, 2021

Easy to work with. Thanks to Ann in internet sales. If it wasn't for her I wouldn't have never found this truck. Will do business again.

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Google Aug 9, 2021

Rachel my service did an excellent job taking care of my car


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