Customer Testimonials

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Google Sep 24, 2023

My 2019 Camaro convertible would not close the top completely and I couldn’t open the trunk to connect the cargo thing. I called the service department on a Saturday afternoon and they agreed to try to fix it. This was an amazing dealership as the service department staff not only fixed it for me- they were so nice. Thank you all for the help. 🥰

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Google Sep 21, 2023

I traded my 2021 GMC 2500 in for a 2024 GMC 2500. I purchased the 2021 at your dealership and your team was excellent. I referred a friend who purchased a car from you and this is my 2nd new truck. Keep up the great work. Thank you Neil and all the guys at Gainesville GMC / Buick

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Google Sep 20, 2023

Matthew M. did a great job at getting me in the vehicle I wanted!! Very respectful and willing to help.

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Google Sep 20, 2023

Quick, in and out service. All associates were very courteous and helpful.

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Yelp Sep 18, 2023

Great time working with Steve at Honda of Gainesville. Wonderful experience. Would highly recommend.

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Yelp Sep 18, 2023

Great experience at Honda of Gainesville. Highly recommend. Five stars without question.

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Yelp Sep 16, 2023

We had a phenomenal experience at Honda of Gainesville. Exceptional customer service, seamless all-around buying/trading process, a wonderful environment, and friendly, hardworking staff. Steve Hoggle and James Quisenberry were a pleasure to work with. Steve was incredibly knowledgeable, supportive, and kind throughout our entire car-buying experience. And James made sure our experience was a good one. Would highly recommend Honda of Gainesville.

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DealerRater Sep 11, 2023

Chris was great to work with when purchasing my new vehicle. Was able to explain all the features of the vehicle and get answers to my questions if he did not have the answers himself. Jose made the negotiation and pricing of the vehicle (what can be the most stressful portion of purchasing a vehicle) pleasant. I would do business here again

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DealerRater Sep 10, 2023

Needs updating great people good communication helpful employees Matt is awesome great employee super impressed

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Google Sep 8, 2023

I've bought several trucks from this dealership! The folks from the General Manager down to the Sales staff have always been professional, and patient with all my decisions! I highly recommend this dealership, and will most likely purchase another vehicle in the near future.

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Google Sep 8, 2023

Went well.

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Google Sep 6, 2023

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DealerRater Sep 4, 2023

Everyone very helpful. Matt synched my phone for me since I am tech challenged. Angel and Nick had just the right car waiting for me when I got there

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Google Aug 30, 2023

Awesome experience, they helped me to get into a new car

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DealerRater Aug 24, 2023

Really responsive to questions, and provided documentation to backup answers. Overall treatment was excellent especially from Angel Ortiz, Nick and Matt. Really impressed with the “MissMary” sign and welcome treatment I received!! The Buick I purchased is OUTSTANDING. Looking forward to many happy miles of driving.

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Google Aug 24, 2023

Easy to schedule. Had the same service advisor that’s been working with us from Day one on this vehicle. Kim is the best. Super transparent and willing to listen to issue so they can get solved. Great communication!

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DealerRater Aug 23, 2023

Everyone was super helpful and very knowledgeable. This type of customer service will keep me with GMC throughout the years

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Google Aug 22, 2023

Great customer service

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DealerRater Aug 21, 2023

Matt,Tyler and Willie were all extremely helpful, courteous and knowledgeable. They took the time to make sure everything was explained properly and took good care of me while I was at the dealership. It is this kind of customer service that makes me continue to stay with GMC

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Google Aug 18, 2023

Oil change and tire rotation took about an hour. Great service.

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Google Aug 15, 2023

Great Kim does an amazing job

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DealerRater Aug 15, 2023

Great customer service! I am a repeat customer, and will continue to refer friends and family.

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Google Aug 12, 2023

Alex Was Amazing !! He spent an enormous amount of time making sure I was happy with my decision!! You should definitely Work with ALEX !!!

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DealerRater Aug 9, 2023

Everyone was very friendly, knowledgeable and courteous. Cris was a fantastic salesman and the staff were willing to negotiate.

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Google Aug 9, 2023

My experience with Jared, Tim, and the other staff that had a part in our purchase was nothing short of incredible. The staff at Gainesville Buick GMC took such amazing care of our situation, they answered all questions we had and made us feel so comfortable during the whole buying process. They worked with our needs and made sure I left 100% satisfied. I would HIGHLY recommend them if your in the market for a new vehicle, they take good care of you and your families needs!

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Google Aug 9, 2023

We worked with Jared Hinson on a trade in and he was excellent from start to finish and got us a great deal that we're very happy with. Highly recommend Jared and Gainesville GMC.

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DealerRater Aug 8, 2023

The whole experience was good. Our salesperson was outstanding and straight forward like all other dealerships should be.

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Google Aug 5, 2023

Angel Ortiz and Willie McFarland worked hard for us and got us a great deal! We appreciate all they did for us.

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Google Aug 3, 2023

I want to say thank you to my salesman Angel for helping me find and purchase my new GMC 2500 AT4. He was courteous, responsive, and very helpful throughout the process. Also, I have to thank Tim the manager at Gainesville Buick GMC for working hard to find the best deal for my trade. He worked hard to get me the best price and work the best deal for me. I want to thank these gentlemen for their hard work and really appreciate their time. I recommend working with these gentlemen on all your Buick/GMC needs.

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Google Aug 2, 2023

Friendly knowledgeable people

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Google Aug 1, 2023

Extremely friendly. Answered all my questions. Didn’t rush the process.

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Google Aug 1, 2023

We had to have our vehicle towed as the recall of our fuel pump went out prior to our scheduled appointment and the part(s) were ordered and our vehicle was repaired within two days; they also completed the second recall on the seat. They also kindly rented us a car to drive while ours was being repaired. Very professional but personable too. Highly recommend.

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DealerRater Jul 31, 2023

Jarrod and Tim were great helping me into my first GMC truck and out of a truck I wasn't pleased with.

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DealerRater Jul 29, 2023

Hector the sales guy is excellent and do excellent customer services and the finance department too

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DealerRater Jul 29, 2023

Everyone at the dealership was courteous, friendly and willing to help in anyway they could.

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Google Jul 25, 2023

Very professional and nice lady that worked with me = Kim

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DealerRater Jul 25, 2023

Wonderful. We had a great experience with Sean, Chris, and Matt. They got us the right truck at the right price.

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DealerRater Jul 23, 2023

The dealership was clean and the salesman were very attentive. They made my purchase a great experience.

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DealerRater Jul 21, 2023

Solved my problem because i needed a car and I had dificulty in the past

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Google Jul 21, 2023

While repairs were done timely. It was the second time I had to bring my vehicle in for an AC repair. I feel that this could of been noticed during the first diagnostic and avoided charging me more in labor then needed. Both repairs were on the AC and could of been easily identified on the first diagnostic. Update. I am adding a star. The GMC team followed up with my concerns and was able to give clarity on the work. Also they ensured I was happy going forward.

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DealerRater Jul 21, 2023

Professional, Experience, deadecate, cometed and willing to work with customers to make sure they are satisfied

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Google Jul 18, 2023

They corrected the issue, which was the only reason for the 1 star review previously. Everything else was great with my experience. I sincerely appreciate the attention to my concern and for correcting the issue! Thank you very much!

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DealerRater Jul 17, 2023

This was the best car buying experience I have ever had. Chris my salesperson was amazing!

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Google Jul 17, 2023

Always polite and eager to please.

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DealerRater Jul 17, 2023

From the moment I got there Kosi was outside waiting for me. She was sweet, understanding and very helpful. I found a vehicle instantly. Ryan helped me with all my finances and made me feel comfortable with the decisions I've made.

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Google Jul 12, 2023

I didn’t believe it till they picked me up from my home in ocala, signed paperwork and I was driving home within hours on the same day. They got me out of my horrible deal and loan with previous lender and used car lot and now I’m in a MUCH BETTER VEHICLE and better payments. $0 down and 1st payment is 90 days away. 100% legit! Thank you!!!

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DealerRater Jul 10, 2023

The prize reward coupon drew us in but the guys were so nice and listened to our concerns and limitations and worked with us until we found terms we could actually work with.

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DealerRater Jul 10, 2023

Matt was great to work with! He looked for my car for months to make sure I was getting exactly what I wanted!

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Google Jul 6, 2023

Jared Hinson did a great job to help me find the right truck. Everyone I met at the dealership was very friendly. Thanks.

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DealerRater Jul 2, 2023

The experience on my recent visit was better than ever,hope they keep it up

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DealerRater Jul 2, 2023

We were treated with respect and courtesy from the moment we walked inside. They all made the process as smooth as possible. We will be going back for service and hope that it is as organized and run as well as the sales office. Thank you for a great experience.

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DealerRater Jul 2, 2023

Extremely attentive, fast and efficient to our needs. We really appreciated the willingness to negotiate from Jared and Nick on the truck. They made sure that we were comfortable with the truck and Financing terms and interest rate.

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DealerRater Jul 1, 2023

I received excellent service from both Dennis and finance department I would recommend this dealership to others

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DealerRater Jun 30, 2023

The salesman Jared Hinson and Finance manager Nick are excellent! They knew what we wanted and made it happen. Nice work and we will be back in the future.

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Google Jun 29, 2023

GMC Buick went over and beyond to meet my needs and got me back on the road again.

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Google Jun 28, 2023

It was was a pleasure working with this team. They accommodated me to the fullest going above and beyond. I could not have made a better choice.

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Google Jun 27, 2023

Matt was wonderful to work with!! He helped me for several months until I found the perfect car.

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DealerRater Jun 25, 2023

This was the best car buying experience! Everyone was great! Would send others here to buy.

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DealerRater Jun 25, 2023

I would recommend Gainesville GMC to anyone searching for a vehicle. The staff was friendly and came to help the minute I step on the lot. I’m am so grateful for them and special thanks to Chris Burke he was a life saver when I was in need of a new car. I really appreciate him and all the staff there.

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DealerRater Jun 25, 2023

As soon as we walked the lot, we had a few workers approach asking if we needed anything. The associate we worked with was willing to get as much information as possible on what I could afford.

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DealerRater Jun 24, 2023

From ownership on down this was a tremendous experience. I built my brand new 2024 GMC Sierra online and arrived as expected with no issues. Thank you all so much!

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DealerRater Jun 24, 2023

They made the experience of buying a vehicle very easy I had a sale persons named Alex and Nick they was outstanding.

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DealerRater Jun 22, 2023

Very clean, good amount to choose from and personel was awesome! Kind and considerate sales but very professional!

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DealerRater Jun 21, 2023

They have a great staff and sales team. My car buying experience was very pleasant. I will definitely return to purchase my next vehicle.

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DealerRater Jun 17, 2023

Angel was an honest and trustworthy salesman. He made it very easy and didn’t pressure us to buy anything we didn’t need.

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DealerRater Jun 16, 2023

I felt rushed. I felt pushed to buy and sign quickly It was just odd

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Google Jun 15, 2023

It was a great experience but a different total price by the time I took the truck home

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Yelp Jun 14, 2023

My wife and I just leased our fifth pair of Honda's from Honda of Gainesville. For twelve years, Honda of Gainesville has given us an exceptional leasing price and service. We could get our cars anywhere, and we have never returned to the same dealership anywhere close to the number times to buy or lease a car, which says a lot for Honda of Gainesville. James Quesenberry was our salesman.

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Google Jun 10, 2023

The experience was great! Matt was very easy to work with. The financial manager did his very best to get us the best deal!

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DealerRater Jun 9, 2023

Receptionist needs to work on skills need not to put customer on hold and not get back with them

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DealerRater Jun 9, 2023

It was great working with this dealership and our salesman Chris was top notch. Thank you for helping us get the vehicle we wanted.

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Google Jun 8, 2023

Great Service, Fantastic Customer Support &service. And the employees are exceptional

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DealerRater Jun 7, 2023

Salesman Neal was extremely helpful, courteous, professional, and knowledgeable. He answered my calls and inquiries timely. He did an amazing job, I will definitely refer my friends and family to Neal. He’s the absolute reason I decided to purchase from your dealership over the others. His customer service was unmatched!!

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DealerRater Jun 7, 2023

Everyone is polite, considerate, and NOT pushy while you are making decisions. I would highly recommend purchasing from them.

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Google Jun 5, 2023

Always friendly and respectful service

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Google Jun 3, 2023

It was perfect

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Google Jun 2, 2023

Sean and tim an Neil were excellent

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Google Jun 2, 2023

I was very pleased with my experience in purchasing a new Buick Encore GX. Jackie was extremely helpful in finding me a car and completing the sales. The last three cars I have purchased have been Buick's and I have owned a total of five Buicks. My last six cars have been GM and we only purchased the Chevy Impala because the Buick Century was no longer available.

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DealerRater Jun 1, 2023

Very customer friendly. Willing to do whatever it takes to suit the customers needs and wants. Very efficient and knowledgeable during the entire visit. We will be sure to return to Dennis for our next vehicle.

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Facebook May 31, 2023

Matt was very helpful with picking out my wife’s 2023 GMC Acadia! All the staff remained professional through out our time spent at the facility. We would recommend to definitely go visit and try them out!

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Google May 31, 2023

Jared, my sales rep was awesome and very helpful. The entire staff is friendly and supportive.

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Google May 29, 2023

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Google May 26, 2023

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DealerRater May 26, 2023

If you’re in the market for a vehicle stop by and see Jared. He was very easy going, not pushy for a sale. Matt will help you with any of your onstar questions.

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Facebook May 26, 2023

The service and the people.

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DealerRater May 20, 2023

The Gainesville Buick GMC team are all fantastic people and very easy to do business with!!

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DealerRater May 20, 2023

They were very courteous and helpful with all of my needs and had everything done in a very timely fashion

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Google May 20, 2023

I bought a 2020 sierra 1500 Denali with 19000 miles and 6 days after purchase, the first time it rained, it had a massive rear window leak and required a replacement. After speaking with the appropriate personnel they fixed the rear window and got me back on the road.

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DealerRater May 19, 2023

Dennis was great very informative and professional. Also got a call from Nick who helped negotiate a very reasonable price. Loved not getting any pressure from financial officer. Would definitely buy from them again.

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Google May 19, 2023

Came in and met with Tyler, he was friendly and right on point, they had exactly what i was looking for and I drove away with my dream truck.

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DealerRater May 18, 2023

Great Service. Very Helpful. Very welcoming Why What kind of survey is this Don't like the pushy way this survey is

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DealerRater May 18, 2023

Thank you for making every effort so that I came out happy and with the car that I loved.

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DealerRater May 17, 2023

Very pleased with our service from start to finish will highly recommend and will do business again in the future.

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Google May 15, 2023

I bought my first car yesterday and everything went smoothly and I was educated on everything. Communication was superb. Highly recommend.

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DealerRater May 14, 2023

They worked a deal that I could live with. No word from the finance company so far?

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DealerRater May 13, 2023

Helpful They were very helpful and accommodating made everything fast and easy. Could've use a little more explaining, but everything was good. I am very concerned with the service.

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DealerRater May 12, 2023

Easy setting up the appointment. Was told how long it would take and received my car back just under the approximate time given.

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DealerRater May 10, 2023

Always a pleasure when I go in. Ms. Kim is a very pleasant lady who responds promptly and lets me know every detail about my services

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Facebook May 9, 2023

I got exactly what I wanted but it could’ve been a better experience if the sales stickers would’ve been posted on the vehicles. Looking forward to enjoying the Denali experience.

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Google May 4, 2023

I originally came in to have my encore repaired and ended up utilizing the xchange program. I drive out with a brand new 23 encore. Thank you Matt.


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