My wife and I were enroute to Captiva island from Michigan when our Air conditioning stopped working. We called Gainesville Buick GMC at 7am on a Saturday morning. They said that they had a full schedule but to bring it in and they will try to fit us in. They replaced the compressor and recharged the system all while completing the work in record time. We were able to stay on schedule to meet up with our family. The AC works perfect and were so thankful we were able to connect with your company. We would strongly recommend your service department to anyone. Thanks again! Dan and Tina Betz, Jenison, Michigan
Brought the car in for repair and received one call to notify me of damage amt. Never heard again about the status of repair. Called 2x and got nowhere. Your collision dept needs a refresher course in manners and protocol. Will not bring my car again for anything.
My experience with my service advisor, Ryan Kingsley, and the transmission technician, Dwayne, has been phenomenal. They fought tooth and nail to get my transmission repaired properly and I couldn't be more thankful for all of their service. It is extremely hard to find a dealership that will fully stand behind you and I am so glad I finally found that at Gainesville Buick GMC. They have rightfully secured all of my future car service needs.