There to get my car serviced. And buy a rear mat. Since, I bought my 2021 Encore at Kelley Buick in Bartow, I was able to compare my experience. Unfortunately, I was mostly disappointed. The waiting area in Bartow is very open and welcoming. They offer bottled water and wrapped snacks in addition to coffee. Every 30 minutes or so they will let you know what's going on. Whereas, after 2 hours of sitting and waiting, we saw my car come out. BEFORE anyone told us anything. I wound up asking if my car was ready. Could this be ageism? We are in our 60's. I was way more surprised and disappointed to hear Gainesville Buick doesn't have a carwash!!! That's just crazy!! ����
Rachel always does such a great job!!! She really went above & beyond helping with getting a price match for my tires. She is an absolute gem! Not only does she do a wonderful job, but she is also very personable and friendly.
I signed up online to have service performed at a specific price. When I went to check out the price was twenty dollars more than advertised. I brought this to your attention and the price was amended but I felt like you were trying to pull a fast one.