Customer Reviews

Can't beat Kim-she is the best!

Professional

I have recently become a Buick owner after being a Toyota owner since 2003. I will say I miss the complimentary car detail the Toyota dealership does after their services. I may consider returning to Toyota for service...just sayin because you asked.

Resolved my problem with a 2017 Silverado lemon by taking it and getting me in a hopefully good vehicle

Oil change and tire rotation. All went well as always.

Will not be coming back. Multiple staff members present but could not help us. Had to wait on one individual to pick up our car after an over night stay. Had a free oil change but they charge us for hazmat when they would have to deal with it regardless. Only dealer I know who doesn’t include a tire rotation with oil change as complimentary. Also they didn’t offer to wash my vehicle. Toyota dealers offer all of the above. Will not be going back to this dealer.

Work completed as expected

Tim was awesome. Very friendly, informative, knowledgeable, followed through with everything, kept me up to date, and made me feel like a #1 customer. I enjoyed my experience very much there.

Very friendly, clean bathroom. No popcorn.

Staff was friendly and professional.

Service for me has never been Great. Set appointment on line when I got to dealership they had no clue I was comimg Next visit pre ordered a part for my new vehicle service called when part arrived ,went to dealership to find out they ordered wrong part. Next Visit Called for Oil Change appt I was assigned an advisor, got there and advisor was not available but different advisor took care of me , Two days later I received an E-Mail stating that I missed my appointment??? This is Stupid and I am Sick of Gainesville Buick GMC. I will be looking for another Dealer in the Future I Love GM products but do not like the Dealership Sorry!!

Personal attention and quick response to my needs.

Timothy Douglas is awesome!!

fast and courteous service

Very friendly, clean environment. Service was quick and a very nice waiting area

Price was high even after discount.

👍

Awesome as usual

excellent and prompt service - attention to all details - courteous

After work completed on door locks, my passenger inside door handle doesn’t work. Unable to exit the vehicle.