I have recently become a Buick owner after being a Toyota owner since 2003. I will say I miss the complimentary car detail the Toyota dealership does after their services. I may consider returning to Toyota for service...just sayin because you asked.
Will not be coming back. Multiple staff members present but could not help us. Had to wait on one individual to pick up our car after an over night stay. Had a free oil change but they charge us for hazmat when they would have to deal with it regardless. Only dealer I know who doesn’t include a tire rotation with oil change as complimentary. Also they didn’t offer to wash my vehicle. Toyota dealers offer all of the above. Will not be going back to this dealer.
Service for me has never been Great. Set appointment on line when I got to dealership they had no clue I was comimg Next visit pre ordered a part for my new vehicle service called when part arrived ,went to dealership to find out they ordered wrong part. Next Visit Called for Oil Change appt I was assigned an advisor, got there and advisor was not available but different advisor took care of me , Two days later I received an E-Mail stating that I missed my appointment??? This is Stupid and I am Sick of Gainesville Buick GMC. I will be looking for another Dealer in the Future I Love GM products but do not like the Dealership Sorry!!