You have failed me every time I have visited you dealership. This time was about a warranty issue. I had a tire pressure monitor that was failing. you would not replace it until totally failed. this took 13 months where the monitor was intermittent. once it totally failed you would not cover it under warranty. Sounded like I was being blamed for breaking it. I will never return to you dealership.
Kim M. was nice, good customer service. I was planning to have service done at the Chevy dealership. Unfortunately, the customer service and service dept. are very cold and uninviting, however they do great work. But with Buick and GMC, they made me feel like a valued customer and that really means a lot. I will continue to visit this location for any future service needs. Thank you!
My daughter has dealt with Kim in the service department for a few years now and has recommended her to me.She���s been great at responding and following through with everything she says....Kim is a polite and caring employee... ��������